FAQ
FAQ (Frequently Asked Questions)
1: Can I order directly from ELOHSHOP.com?
No, ELOHSHOP is a showcase for Chogan products. To order, I invite you to visit my official Chogan store via the dedicated link, guaranteeing a secure transaction.
2: What types of products do you offer?
I present a selection of concentrated perfumes, natural cosmetics, vegan care, and eco-responsible household products from the Chogan brand.
3: Are Chogan products tested on animals?
No, all Chogan products are 100% vegan and cruelty-free , in line with their ethical commitment.
4: How does the Chogan distribution system work?
Chogan uses a network marketing (MLM) model with independent consultants who promote and sell the products. As an independent consultant, I enjoy privileged access to the range and assist you in your selection.
5: Are Chogan perfumes copies of big brands?
No, the perfumes are inspired by the great houses, made with authentic essences from Grasse, with a high concentration (30% extract) ensuring quality and longevity.
6: What is the average longevity of Chogan perfumes?
Thanks to their high concentration, Chogan perfumes generally last more than 8 hours on the skin.
7: Do Chogan products contain harmful substances?
No, Chogan favors formulas without parabens, phthalates, or controversial substances , with high-quality organic alcohol.
8: Can I buy Chogan products in store?
No, distribution is exclusively through the network of independent consultants and the official online store.
9: What are the delivery times and costs?
Orders are shipped directly by Chogan. Delivery times and costs vary depending on the destination and method chosen, as specified when ordering on the official store.
10: Can I return a Chogan product?
Return and refund policies are those defined by Chogan and vary by product. Contact me for any inquiries or guidance.
11: Do you offer personalized advice or samples?
Yes, I offer personalized support based on your needs. Samples depend on availability within the Chogan network. Contact me to discuss.
12: How can I contact you?
You can write to us directly at contact@elohshop.com or use our contact form available on the website. https://elohshop.com/pages/contact
Our team will respond to you within 24 to 48 hours.